Founder of OpenStreetMap, the collaborative map of the world; later worked on mapping at Microsoft and Telenav.
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3 of Steve Coast's claims fit 3 mental models. Most often: Many models, not one, Second-order thinking, The map is not the territory.
Ask "and then what?": follow a decision past its first effect to the ones that come after.
Their wordsI'm reminded I'm in a huge dynamical system and making a change has unforeseen and unintended consequences.
Carry many models from many fields and use them together; with only one, every problem looks like a nail for your hammer.
Their wordsyou should be frightened of smart people who don't read. They're the ones that build Jurassic Park, or send all the dentists to build a dam.
Every model, word or plan is a simplified map of reality; useful when its structure matches, misleading when mistaken for the thing itself.
Their wordsThe gap between reality and media is very large: The gap between cause of death and what people search for and read.