Researcher of software delivery performance, co-author of "Accelerate" and of the DORA, SPACE and DevEx frameworks, and author of "Frictionless".
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Their wordsThere were a handful of people probably managing a security review process or a launch process or a deployment process or, you know, sometimes reviews were a little slow and they got backed up. Well, now we just threw gas on the fire and so all of that is a problem.
Their wordsa lot of companies haven't started until now thinking about how we could apply AI to the very human, very business process part of it. And so, that will keep slowing us down until we find a way to to address it, right?
Their wordsAnd so, like in the immediate term, yeah, we were getting more out, but now our systems, whether technology systems or human systems or processes, are really kind of getting overwhelmed.
Their wordsAnd not only that, but like humans were already a bit of a bottleneck in the review process. Now it can be worse because things that we fairly straightforward changes that some companies had automation around reviewing, they've removed that reviewing because if AI is involved and they're worried about the verifiability or the reliability of the code.
Their wordsso many times that process has been managed by humans because you're selecting the right candidate build and you're verifying it and you're thinking, you know, you're figuring out cherry picks and then you like rebundle and then you send it out and that doesn't scale if you have one or two or a handful of people trying to make group decisions and do group sense making.
Their wordsright now, that whole front end has been like kind of smooshed because many times we can just like prototype really really rapidly and kind of solidify some of what we're thinking in terms of like ideas and coding. So I fully expect that part of the outer loop is just going to be collapsed as well, right?
Their wordsOr like all of the the things that we have structured process around to try to make things more uniform are often the things that slow us down.