What Jenny Wen thinks about empathy

@jenny-wen · 5 positions · On ppll ↗

Designer; head of design for Claude at Anthropic, earlier director of design at Figma, where she led the FigJam and Slides teams, and a designer at Dropbox, Square and Shopify.

Jenny Wen did not write this page.

We collected these quotes from things they published elsewhere, and every quote links to where it was said. They have no account here and have not endorsed this site. Quotes are word for word; the short line under each one is our own restatement, not their wording. Their own site. Is this you? Claim it or ask us to remove it. Or tell us what is wrong here.

Filter empathy · Newest first

Topic

All 5design 3empathy 1software quality 1

Sort

NewestOldest

Only Jenny Wen on empathy. See everyone on empathy

1 dated position, 2024, in their own words. Our reading of what Jenny Wen has said — not written or endorsed by them.

1 position so far — this page is not yet offered to search engines.

1. 30 Jun 2024, 23:39 UTC

   Our readingDesigners lost sight of what serves users and the business best: building things that work well and that people love.

   design

   Their wordsWe stopped doing the real thing that would be the most empathetic, useful, and that would actually serve business outcomes best: building stuff that worked well and that people would love.

   ↗Don't trust the (design) processjennywen.substack.com 1st of 2 in this piece