Ian Silber
Designer who led product design at OpenAI, including ChatGPT and Codex; previously at Artifact and, for eight years, Instagram.
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Their wordsthe design process is really still very messy and fluid and you think you have a great idea and you try it and it sucks
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 1st of 22 in this recording
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Their wordsnobody should feel like behind right now. I think that if you literally started today, you're going to have a leg up on pretty much most people.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 2nd of 22 in this recording
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Their wordsWe're all extremely early in this process and nobody really has like the it figured out.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 3rd of 22 in this recording
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Our reading
The human element of design will become more and more important as more software gets made.
Their wordsI do think that the human element of design is going to really be start to become more and more important.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 4th of 22 in this recording
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Our reading
Their wordsI really do think it's the best time to be a designer.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 5th of 22 in this recording
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Our reading
Single siloed role definitions for product, design and engineering do not really make sense.
Their wordsI've always found that these like single siloed um role definitions don't really make sense.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 6th of 22 in this recording
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Their wordsI think there's those lines have always been blurry, but they're becoming blurriier for sure.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 7th of 22 in this recording
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Their wordsI still find a lot of value, for example, in having like an excellent PM that can help rally multiple teams together
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 8th of 22 in this recording
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Their wordsMaybe one way to put it is I think it already is an incredible um product designer.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 9th of 22 in this recording
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Their wordsI think that that's like an important thing for a designer to like really hone is like what is my point of view? What who am I building this for and why?
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 10th of 22 in this recording
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Their wordsI think there's a lot of reasons why uh having that human in the loop is going to be so important.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 11th of 22 in this recording
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Their wordsI really believe in hiring a well-rounded team that has many different strengths.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 12th of 22 in this recording
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Their wordswe do not expect you to have a background in AI because again, this is evolving so quickly, but we definitely expect high curiosity about it
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 13th of 22 in this recording
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Their wordssystems thinking um is becoming more and more important
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 14th of 22 in this recording
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Our reading
With products moving fast, designers should do less: not design something if they do not have to.
Their wordslike my encouragement has been do less there like don't design it if you don't have to.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 15th of 22 in this recording
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Their wordsmaybe not be so precious about it until it's at the point where okay this is kind of hardened like we don't think that this is necessarily going to change tomorrow because of the technology
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 16th of 22 in this recording
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Their wordsthings will truly become like for billions of users when they don't have to like think about a switch or a mode or anything like that.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 17th of 22 in this recording
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Their wordsI think proactivity is a big untapped kind of part of the experience that we're really excited to think about.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 18th of 22 in this recording
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Their wordswe do think that there should be sort of this one universal input that you can ask that knows when it needs to answer like really quickly or it should be chatty or whether it should go and like go off and do work for you.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 19th of 22 in this recording
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Their wordsI think it's much better to be humble about it and be like wow yeah I don't know this is like changing quickly
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 20th of 22 in this recording
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Our reading
Designers should focus on the outcome rather than on building processes or maximising tokens.
Their wordsreally try to focus on the output the outcome, right? At the end of the day, we're not here to build tools like processes. We're not here to like build uh or token max or something like that.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 21st of 22 in this recording
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Their wordsThere probably going to be a bunch of companies that will be left behind because they haven't shifted, but I think that that there's plenty of room for amazing, great design, and that's going to be more true than ever.
↗Chatbots are not the final interface: OpenAI’s Head of Design on what’s next | Ian Silberyoutube.com 22nd of 22 in this recording
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