What Gary Klein thinks about innovation
Research psychologist who founded naturalistic decision making, the study of how experts decide in the field, and developed the recognition-primed decision model from studies of fireground commanders. He wrote Sources of Power and Seeing What Others Don't, runs the ShadowBox decision-training method, and ran an adversarial collaboration with Daniel Kahneman on the conditions under which expert intuition can be trusted.
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1 dated position, 2022, in their own words. Our reading of what Gary Klein has said — not written or endorsed by them.
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Their wordsWhat blocks insight is that organizations say they want insights and they want innovation and they really don't. But they're they're being serious. They think they want insights. But insights are disorganizing.
↗Insights for Making Better Decisions | Gary Klein | Knowledge Project 144youtube.com 1st of 16 in this recording