What Colin Percival thinks about product management
FreeBSD developer and former FreeBSD Security Officer; founder of the Tarsnap online backup service and author of the scrypt key derivation function.
Colin Percival did not write this page.
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1 dated position, 2025, in their own words. Our reading of what Colin Percival has said — not written or endorsed by them.
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Our readingShipping a half-baked product permanently damages customer trust, even after it is later fixed.
Their wordsWhen AWS ships a service which is half-baked, it diminishes customer trust in AWS as a whole; even if the problems in that service ultimately get corrected (either by fixing them or in some cases by simply getting rid of a service which should never have existed in the first place) the memory of a failed launch will live on in customers' minds for years to come.
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