korrents

Our readingWhat is a korrent?

Shipping a half-baked product permanently damages customer trust, even after it is later fixed.

Drawn from what Colin Percival said

What this subject means

product management What a product manager is for, who decides what gets built, and what happens to that job once delivery is cheap.

What Colin Percival actually said

  1. Colin Percival FreeBSD developer and former FreeBSD Security Officer
    When AWS ships a service which is half-baked, it diminishes customer trust in AWS as a whole; even if the problems in that service ultimately get corrected (either by fixing them or in some cases by simply getting rid of a service which should never have existed in the first place) the memory of a failed launch will live on in customers' minds for years to come.

Added to korrents 20 Sept 2026 · How quotes work · Something wrong? Tell us

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