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Their wordsA common assumption is that people don’t like being told what to do. Often, it’s the exact opposite — most of the time, team members are eager to please their leaders and want more feedback. By telling others what to do, you’re removing the guesswork and making everyone more effective.
Their wordsIt’s not your job as a leader to be liked. (In fact, being universally liked is probably an negative signal to your effectiveness.) It’s your job to help grow the people around you and help the team achieve their goals.
Their wordsThe more that I’ve worked with teams and leaders, the more convinced I am that mastering conflict is a differentiated and high-value skill that unlocks the team. On an individual basis, it’s also powerful. The ability to tell someone, clearly and kindly, that something needs to change is important regardless of whether you sit at the top of the org chart or at the bottom.
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