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Users split into two camps on seeing an agent's work, and the split has not faded as trust builds, so an interface has to balance both.

Drawn from what Luke Wroblewski said

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design How things should be made and judged: what makes a design good, who should do the designing, and what an interface is for.

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What Luke Wroblewski actually said

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  1. Luke Wroblewski

    Product designer and entrepreneur

    I initially assumed this was a temporary divide. New users tend to watch closely and check the system's progress, but as trust builds, that scrutiny fades and monitoring starts to feel like a chore. Yet it still seems like there's two camps (for now).

Added to korrents 17 Feb 2026 · How quotes work · Something wrong? Tell us

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