korrents

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The reason a software-as-a-service business can charge a subscription is that it holds a gun to the customer's head over their own data.

Drawn from what Martin Kleppmann said

SubjectSaaS

Mental modelLock-in and switching costs

What Martin Kleppmann actually said

  1. Martin Kleppmann Computer science researcher at Cambridge
    software as a service businesses, for example the whole reason why they can charge a subscription is because they are able to essentially hold a gun to the customer's head and say, "Pay us at your subscription, otherwise we will delete all your data."

    Where this was said

    Watch from 1:02:34 plays here

    ↗Designing Data-intensive Applications with Martin Kleppmannyoutube.com

    22 Apr 2026 · video · 1h 25m · spoken · machine transcript

    All 26 korrents from this recordingthis one is 21st

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