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The Five Whys method is a construction that ignores complexity in an event.
Drawn from what John Allspaw said
What John Allspaw actually said
- John Allspaw Engineering leader and writer on web operations and resilience engineering
This is a construction that ignores a huge amount of complexity in an event, and it's the complexity that we want to explore if we have any hope of learning anything.
Added to korrents 24 Oct 2026 · How quotes work · Something wrong? Tell us
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