korrents

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People are bad at predicting their own preferences; the option they actually pick is more telling.

Drawn from what Hilary Gridley said

What Hilary Gridley actually said

  1. Hilary Gridley Product leader; head of core product at WHOOP in 2025
    You are essentially doing user research on yourself. Asking yourself “what would I like?” will result in unreliable answers for the same reason that asking users what they would like does -- people are bad at predicting their own preferences. Which card you actually pick is more telling than anything you would say in the abstract.

Added to korrents 31 Oct 2026 · How quotes work · Something wrong? Tell us

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