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Delight is a specific, describable property of an experience, and it can be tracked.
Drawn from what Nesrine Changuel said
What Nesrine Changuel actually said
- Nesrine Changuel Author of Product Delight and coach to founders and CPOs
But if delight is really about whether someone feels good while getting real value, it’s not soft at all. It’s a specific, describable property of an experience, and specific things can be tracked.
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All 3 korrents from this piecethis one is 2nd
Added to korrents 31 Oct 2026 · How quotes work · Something wrong? Tell us
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