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Deciding on averages is how product teams destroy the small group for whom a barely-used feature is everything.
Drawn from what Tom Verrilli said
What Tom Verrilli actually said
- Tom Verrilli Chief product officer at the live-shopping marketplace Whatnot
there are real downstream impacts to people's businesses that often come from just like a lack of nuance in understanding metrics, particularly averages.
Added to korrents 7 Sept 2026 · How quotes work · Something wrong? Tell us
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