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Conversational products have made user intent far harder to measure, because a click on a tab told you what somebody wanted and a conversation does not.

Drawn from what Julie Zhuo said

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A private bookmark. Not a position, and never counted.

What Julie Zhuo actually said

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  1. Julie Zhuo

    Co-founder of Sundial; former vice president of product…

    used to be let's say in the Google world right I knew you were interested in shopping if you click the shopping tab I know you're interested in maps if you click the maps tab, we can measure clicks. Today, it's just all conversation. And so, it's actually harder for us to tease apart what is the user intent.

Added to korrents 21 Sept 2025 · How quotes work · Something wrong? Tell us

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Our reading — they may agree, disagree or merely touch the same thing. Closest first: a shared subject counts for most, then how near the wording is.

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