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Companies often use their cognitive surplus to advance their interests against those of some consumers.
Drawn from what Patrick Collison said
What Patrick Collison actually said
- Patrick Collison Co-founder and CEO of Stripe and co-founder of the Arc Institute
It's often the case that they can use their amortized cognitive surplus to advance their interests against those of certain consumers: relative to the optimization capacity of companies, consumers can be inattentive, underinformed, irrational, etc.
Added to korrents 11 Oct 2026 · How quotes work · Something wrong? Tell us
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