A company optimising for magazine covers or industry awards is failing; customers are the real feedback.

Added to korrents 9 Oct 2026 · How quotes work · Something wrong? Tell us

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• The struggle of running a company is not failure, but it causes failure, always if you are weak BHBen Horowitz15 Jun 2012
• Customer feedback that reads well on the surface can wreck a product once applied; it is very hard to say no to a good idea for the product's long-term good. TCThiago Costa21 Feb 2025
• A company's business could suffer if it ignores how the industry changes. GOGergely Orosz7 Oct 2026
• Models are getting better at design but are still really far from having good taste, so the designer makes up for that by asking for sheer volume of options. NPNate Parrott4 Aug 2026
• A model company may face a winner's curse: it does all the hard innovation and is then one copy away from being commoditised. SNSatya Nadella12 Nov 2025

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