Jennifer Pahlka

@jennifer-pahlka · 20 positions · On ppll ↗

Author of Recoding America; founded Code for America and was US deputy chief technology officer from 2013 to 2014.

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What Jennifer Pahlka says most about

government 13

Regulatory delays are driven more by the incentives built into the bureaucracy administering the rules than by the substance of the rules themselves.
Televised hearings built for viral clips are the wrong venue for honest accountability conversations.

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behavioural science 2

A well-functioning reform team within a bureaucracy can end up excusing the lack of deeper structural change.
Even when there is political will for reform, administrative agencies will not reform themselves without outside pressure.

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design 2

As AI reshapes expectations, today's well-designed digital forms will soon feel as inadequate as paper forms once did.
Well-functioning systems succeed through continuous debugging rather than perfect initial design.

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politics 2

Televised hearings built for viral clips are the wrong venue for honest accountability conversations.
Legislators generally lose interest in an issue once the political work of passing a law is finished.

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