What Carl Rivera thinks about chat interfaces

@carl-rivera · 12 positions · On ppll ↗

Chief Product Officer at Nubank, appointed May 2026; before that at Shopify (Chief Design Officer; VP of Product, Merchant Services) and co-founder and CEO of Tictail, which Shopify acquired in 2018.

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Only Carl Rivera on chat interfaces. See everyone on chat interfaces

1 dated position, 2025, in their own words. Our reading of what Carl Rivera has said — not written or endorsed by them.

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1. 10 Nov 2025

   Our readingThe hope for AI interfaces is that people will not have to pick a modality up front, and can move fluidly between chat, point-and-click and voice.

   Their wordswhat I hope we will get to is a world where we don't have to choose a modality so much upfront, where the way that you can move between imperative and declarative interfaces, chat and point-and-click, voice, you can shift in and out of them in a very, very fluid way.

   ↗Tobi Lütke x Carl Rivera: Designing For Ambition (Context, Shopify)youtube.com 4th of 13 in this recording