In Chicago Booth visit, Microsoft CEO discusses what he looks for in a leader

Satya Nadella · 6 Nov 2018

The piece opens with

For a leader creating anything new, the skill needed more than any other is a deep sense of empathy.

Their wordsif you think about creating anything new, any new product, any new business, as a leader, the one skill that you need more than any other skill is that deep sense of empathy.

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Satya Nadella did not write this page.

Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

Our reading
For a leader creating anything new, the skill needed more than any other is a deep sense of empathy.

Their wordsif you think about creating anything new, any new product, any new business, as a leader, the one skill that you need more than any other skill is that deep sense of empathy.
Our reading
Empathy is not just for personal life: it is core to product development and to creating any value.

Their wordsI actually think that empathy is not something that you reserve just for your personal life, even though it helps a lot. Obviously you need it to exist as a human in the world. But it is also core to product development. It is core to creation of any value.

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