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Creating Passionate Users

Kathy Sierra · 6 Jun 2005

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Kathy Sierra did not write this page.

Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. Our reading

    Learning and growth are the key components of passion.

    Their wordsThe more we analyze and reverse-engineer passion, the more we see learning and growth as a key component. No, not a key--the key.

  2. Our reading

    Increased knowledge and skill lead to increased passion.

    Their wordsThe more knowledge and skill someone has, the more passionate they become, and the more passionate they become, the more they try to improve their knowledge and skills.

  3. Our reading

    What a company teaches is more important than what it sells.

    Their wordsIt's not what you sell, it's what you teach that matters. Or rather, what you help someone learn.

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