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Creating Passionate Users

Kathy Sierra · 26 Dec 2005

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Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. While it's oh so tempting to just step in and DO IT, micromanagement doesn't scale.
  2. But it's a downward spiral-- Micromanagement creates zombies. Of course micromanagers don't actually create zombies--they simply inspire (or force) zombieism on the job.
  3. The companies I love to hate are those that allow only a single career path--the "management track".

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