Polly D'Arcy's mental models

Their wordsI really believe that if you as someone who is a sort of maker and owner of the company building this product do not want to use it with your own money, it's not good enough.

Their wordsit's one thing to like test something in staging and it's another thing to actually like use a product with your own money because you just you like are going to like very deeply feel the the pain points and the friction and and the frustration.

Their wordsif you open our app and you see a bug and you feel like it's janky then you're like I don't trust these people with my money. That framing has like really helped the team I think level up and realize that like oh these like small UI bugs really do matter because over time they're paper cuts and they wear down that trust battery

Their wordswe can't be debating in pixels in Figma, which already I know seemed like pretty archaic given everyone's clouding everything. Everyone has like their fleet of cloud interns. We really like want to I think most often like bias towards building something so that we can just make sure it works

Their wordsI think it's like really dangerous to like identify a spike and then put somebody on a part of the product or a team where they can't actually lean into that thing.

Their wordsWhen everybody can build anything, it becomes super clear who has great judgment and who doesn't. And that's why I think everyone has sort of started to talk about this idea of like judgment and taste being everyone's spike I guess