korrents

← People and their mental models

Cory Doctorow's mental models

3 claims Cory Doctorow made fit 1 mental model. Most often: Lock-in and switching costs. Everything they said here.

Models they name

Their own words name the idea.

Lock-in and switching costs

People stay with what they would not choose again because leaving costs more than staying; watch who sets that cost.

Closing off interoperability is how a platform locks people in, and that lock-in is what lets the service be made worse without losing them.

  1. Cory Doctorow Science fiction novelist, journalist and activist The temptation to enshittify is magnified by the blocks on interoperability: when Twitter bans interoperable clients, nerfs its APIs, and periodically terrorizes its users by suspending them for including their Mastodon handles in their bios, it makes it harder to leave Twitter, and thus increases the amount of enshittification users can be force-fed without risking their departure. Tiktok's enshittificationpluralistic.net · 21 Jan 2023All korrents from this piece
    The temptation to enshittify is magnified by the blocks on interoperability: when Twitter bans interoperable clients, nerfs its APIs, and periodically terrorizes its users by suspending them for including their Mastodon handles in their bios, it makes it harder to leave Twitter, and thus increases the amount of enshittification users can be force-fed without risking their departure.

People stay on a platform they have come to dislike because leaving requires everyone they care about to agree to leave at the same time.

  1. Cory Doctorow Science fiction novelist, journalist and activist In theory, you could have all just left for somewhere else; in practice, you were hamstrung by the collective action problem. My McLuhan lecture on enshittificationpluralistic.net · 30 Jan 2024All korrents from this piece
    In theory, you could have all just left for somewhere else; in practice, you were hamstrung by the collective action problem.

A dominant platform is more fragile than it looks, because pushing users far enough makes even the locked-in ones leave.

  1. Cory Doctorow Science fiction novelist, journalist and activist An enshittification strategy only succeeds if it is pursued in measured amounts. Even the most locked-in user eventually reaches a breaking-point and walks away, or gets pushed. Tiktok's enshittificationpluralistic.net · 21 Jan 2023All korrents from this piece
    An enshittification strategy only succeeds if it is pursued in measured amounts. Even the most locked-in user eventually reaches a breaking-point and walks away, or gets pushed.