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Their wordsI think that the enshittification framework goes a long way to explaining it, moving us out of the mysterious realm of the 'great forces of history,' and into the material world of specific decisions made by named people – decisions we can reverse and people whose addresses and pitchfork sizes we can learn.
Our reading
Mental modelsLock-in and switching costs, Collective action problems
Their wordsIn theory, you could have all just left for somewhere else; in practice, you were hamstrung by the collective action problem.
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