korrents

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To empower agents, an organization has to make itself legible to them.

Drawn from what Geoff Charles said

What Geoff Charles actually said

  1. Geoff Charles Chief Product Officer at Ramp; Ramp's first product hire
    For you to empower an agent, the agent needs to be able to understand and read the organization. And the organization needs to be legible to your agents.

Added to korrents 1 Oct 2026 · How quotes work · Something wrong? Tell us

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