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Quality means meeting spec and nothing else, so a product riddled with defects that fall within spec is a high-quality product.

Drawn from what Seth Godin said

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What Seth Godin actually said

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  1. Seth Godin

    Marketing author and daily blogger

    Quality is not luxury. Quality is not expensive. Quality is not that you love it. Quality is just one thing. It meets spec. So, if I look under an electron microscope at any part of a Lexus, which is by any measure the highest quality car there is, uh under an electron microscope, it's filled with defects. But they're not defects that matter because they're defects that are within spec.

    Where this was said

    Watch from 1:02:33 plays here

    ↗Seth Godin: "Failure is Learning on Your Way to Mastery" and Other Advice for Creativity (The Knowledge Project #105, published 23 February 2021)youtube.com

    video · 1h 21m · spoken · machine transcript

    All 16 korrents from this recordingthis one is 13th

Added to korrents 26 Mar 2024 · How quotes work · Something wrong? Tell us

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