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Product scaffolding such as extra flows and polished UIs works once but does not improve with use.
Drawn from what Aparna Chennapragada said
What Aparna Chennapragada actually said
- Aparna Chennapragada Product executive; chief product officer of experiences…
Product teams naturally jump to solve user problems with more scaffolding: extra flows, carefully crafted UIs, polished controls. The problem is that it works once but it doesn’t improve with use.
Added to korrents 31 Oct 2026 · How quotes work · Something wrong? Tell us
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