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For a daily-frequency product it is existing-user retention, not new-user retention, that compounds — and mature companies should put most of their energy there.

Drawn from what Albert Cheng said

energy

Compounding

What Albert Cheng actually said

  1. Albert Cheng Head of growth at Chess.com
    I think especially if you have a product that has daily frequency like that's actually the retention that matters the most is that like of your existing user base that has developed a habitual pattern how sticky is your product and it's that retention rate that really compounds and build that builds that daily habit.

Added to korrents 7 Sept 2026 · How quotes work · Something wrong? Tell us

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