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← Every interface between critical services should assume failure will occur and handle it as reasonably as possible.
13 connected korrents · 12 moments from 30 Jul 2021 to 17 Sept 2026.
Everything filed under behavioural science
behavioural science
Everything filed under product management
product management
Everything filed under attitude change
attitude change Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Same subject Read this korrent: Every interface between critical services should assume failure will occur and handle it as reasonably as possible. Every interface between critical services should assume failure will occur and handle it as reasonably as possible. Last stated 10 months ago
19 Dec 2025
DK
Dane Knecht — holds since 2025-12-19 — tap for who they are
Same subject: High-end networking services such as security, content delivery and reliability should be available for everyone. — tap to centre the map on it High-end networking services such as security, content delivery and reliability should be available for everyone. Last stated 5 years ago
30 Jul 2021
MZ
Michelle Zatlyn — holds since 2021-07-30 — tap for who they are
Same subject: Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market. — tap to centre the map on it Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market. Last stated a month ago
10 Sept 2026
AV
Ami Vora — holds since 2026-09-10 — tap for who they are
Same subject: The job of product has always been to be a bridge between the real problems people have and the technology that can solve them. — tap to centre the map on it The job of product has always been to be a bridge between the real problems people have and the technology that can solve them. Last stated a month ago
10 Sept 2026
AV
Ami Vora — holds since 2026-09-10 — tap for who they are
Same subject: A pre-mortem has to treat the failure as certain and ask why it happened; asking what could go wrong is too tentative to work. — tap to centre the map on it A pre-mortem has to treat the failure as certain and ask why it happened; asking what could go wrong is too tentative to work. Last stated 4 years ago
9 Aug 2022
GK
Gary Klein — holds since 2022-08-09 — tap for who they are
Same subject: A belief system combining cosmic stakes, privileged knowledge, personal vocation and an imperative to act can license extraordinary behavior when it conflicts with ordinary constraints. — tap to centre the map on it A belief system combining cosmic stakes, privileged knowledge, personal vocation and an imperative to act can license extraordinary behavior when it conflicts with ordinary constraints. Last stated 3 weeks ago
17 Sept 2026
VR
Venkatesh Rao — holds since 2026-09-17 — tap for who they are
Same subject: A cancellation-reason drop-down measures list order rather than reasons: randomise the options and every one of them gets picked equally. — tap to centre the map on it A cancellation-reason drop-down measures list order rather than reasons: randomise the options and every one of them gets picked equally. Last stated 9 months ago
25 Jan 2026
JC
Jason Cohen — holds since 2026-01-25 — tap for who they are
Same subject: A decision cannot be judged by its outcome, because good decisions fail through no fault of the decider and bad ones succeed by luck. — tap to centre the map on it A decision cannot be judged by its outcome, because good decisions fail through no fault of the decider and bad ones succeed by luck. Last stated 4 years ago
9 Aug 2022
GK
Gary Klein — holds since 2022-08-09 — tap for who they are
Same subject: "Simplify onboarding" is an action, not a problem, and a roadmap line written that way will not work. — tap to centre the map on it "Simplify onboarding" is an action, not a problem, and a roadmap line written that way will not work. Last stated 2 years ago
19 Jan 2025
EV
Elena Verna — holds since 2025-01-19 — tap for who they are
Same subject: A company captured by ideology will produce useless products — tap to centre the map on it A company captured by ideology will produce useless products Last stated 3 years ago
8 Mar 2024
DH
David Heinemeier Hansson — holds since 2024-03-08 — tap for who they are
Same subject: A company needs someone with a product vision to recover — tap to centre the map on it A company needs someone with a product vision to recover Last stated 4 years ago
5 Nov 2022
DH
David Heinemeier Hansson — holds since 2022-11-05 — tap for who they are
Same subject: Being professionally offended by every little thing is no longer a dominant disposition — tap to centre the map on it Being professionally offended by every little thing is no longer a dominant disposition Last stated 2 years ago
6 Nov 2024
DH
David Heinemeier Hansson — holds since 2024-11-06 — tap for who they are
Same subject: Blaming and shaming people only makes them defensive, dig in their heels, or tune out, rather than change their minds. — tap to centre the map on it Blaming and shaming people only makes them defensive, dig in their heels, or tune out, rather than change their minds. Last stated 4 months ago
9 Jun 2026
AG
Adam Grant — holds since 2026-06-09 — tap for who they are
Same subject: Decades of warnings about an AI apocalypse do not justify much concern today. — tap to centre the map on it Decades of warnings about an AI apocalypse do not justify much concern today. Last stated 4 weeks ago
12 Sept 2026
PF
Paul Ford — holds since 2026-09-12 — tap for who they are
At the centre
Every interface between critical services should assume failure will occur and handle it as reasonably as possible.
Holds Read this korrent →
High-end networking services such as security, content delivery and reliability should be available for everyone.
Holds
Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market.
Holds
The job of product has always been to be a bridge between the real problems people have and the technology that can solve them.
Holds
A pre-mortem has to treat the failure as certain and ask why it happened; asking what could go wrong is too tentative to work.
Holds
A belief system combining cosmic stakes, privileged knowledge, personal vocation and an imperative to act can license extraordinary behavior when it conflicts with ordinary constraints.
Holds
A cancellation-reason drop-down measures list order rather than reasons: randomise the options and every one of them gets picked equally.
Holds
A decision cannot be judged by its outcome, because good decisions fail through no fault of the decider and bad ones succeed by luck.
Holds
"Simplify onboarding" is an action, not a problem, and a roadmap line written that way will not work.
Holds
A company captured by ideology will produce useless products
Holds
A company needs someone with a product vision to recover
Holds
Being professionally offended by every little thing is no longer a dominant disposition
Holds
Blaming and shaming people only makes them defensive, dig in their heels, or tune out, rather than change their minds.
Holds
Decades of warnings about an AI apocalypse do not justify much concern today.
Holds