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← Context-sensitive FAQs, done right, can greatly reduce a software user’s cognitive load.
12 connected korrents · 13 moments from 1 Mar 2007 to 10 Sept 2026.
Everything filed under design
design
Everything filed under documentation
documentation
Everything filed under taste
taste
Everything filed under LLMs
LLMs
Everything filed under simplicity
simplicity
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Read this korrent: Context-sensitive FAQs, done right, can greatly reduce a software user’s cognitive load.
Context-sensitive FAQs, done right, can greatly reduce a software user’s cognitive load.
Last stated 20 years ago
1 Mar 2007
KS
Kathy Sierra — holds since 2007-03-01 — tap for who they are
Same subject: Google Search will keep sending people out to the web even as it answers with more context; that is a design goal, not a side effect. — tap to centre the map on it
Google Search will keep sending people out to the web even as it answers with more context; that is a design goal, not a side effect.
Last stated a year ago
5 Jun 2025
SP
Sundar Pichai — holds since 2025-06-05 — tap for who they are
Same subject: Right now it is easy to transfer cognitive load to users by handing them a set of tools and asking them to choose. — tap to centre the map on it
Right now it is easy to transfer cognitive load to users by handing them a set of tools and asking them to choose.
Last stated 2 months ago
10 Sept 2026
AV
Ami Vora — holds since 2026-09-10 — tap for who they are
Same subject: Automatic context given to coding models should clear a high bar for accuracy and relevance, since more context makes them slower, costlier and more confused. — tap to centre the map on it
Automatic context given to coding models should clear a high bar for accuracy and relevance, since more context makes them slower, costlier and more confused.
Last stated 2 years ago
6 Oct 2024
MT
Michael Truell — holds since 2024-10-06 — tap for who they are
Same subject: A book as a physical object has no aura, but its text does. — tap to centre the map on it
A book as a physical object has no aura, but its text does.
Last stated 6 months ago
16 May 2026
VC
Vajra Chandrasekera — holds since 2026-05-16 — tap for who they are
Same subject: A company that deviates from open standards in its data exports without documenting the deviation creates an artificial vendor lock-in. — tap to centre the map on it
A company that deviates from open standards in its data exports without documenting the deviation creates an artificial vendor lock-in.
Last stated 2 years ago
3 Mar 2025
TS
Tobias Sjösten — holds since 2025-03-03 — tap for who they are
Same subject: A document meant for both approval and building is better split into two work steps: framing to choose what to work on and win buy-in, and shaping to spell out the mechanics. — tap to centre the map on it
A document meant for both approval and building is better split into two work steps: framing to choose what to work on and win buy-in, and shaping to spell out the mechanics.
Last stated 9 months ago
6 Feb 2026
RS
Ryan Singer — holds since 2026-02-06 — tap for who they are
Same subject: Complex professional practice, including law, can be reduced to written playbooks that make its outcomes reproducible without requiring artisanal mastery. — tap to centre the map on it
Complex professional practice, including law, can be reduced to written playbooks that make its outcomes reproducible without requiring artisanal mastery.
Last stated 6 months ago
1 May 2026
PM
Patrick McKenzie — holds since 2026-05-01 — tap for who they are
Same subject: Standardizing document or table tooling on HTML instead of PDF, LaTeX, or RTF removes most of the underlying complexity. — tap to centre the map on it
Standardizing document or table tooling on HTML instead of PDF, LaTeX, or RTF removes most of the underlying complexity.
Last stated 4 months ago
10 Jul 2026
YX
Yihui Xie — holds since 2026-07-10 — tap for who they are
Same subject: A business is more likely to fail from taking on too much complexity than from lacking resources. — tap to centre the map on it
A business is more likely to fail from taking on too much complexity than from lacking resources.
Last stated 8 years ago
29 Sept 2018
TG
Tren Griffin — holds since 2018-09-29 — tap for who they are
Same subject: A 'tranquil domestic setting' is not a fitting frame for Jane Austen. — tap to centre the map on it
A 'tranquil domestic setting' is not a fitting frame for Jane Austen.
Last stated 2 years ago
3 Aug 2024
DL
Devoney Looser — holds since 2024-08-03 — tap for who they are
Same subject: A big part of taste is delivering high levels of craft in an accessible way so that as many people as possible can experience it. — tap to centre the map on it
A big part of taste is delivering high levels of craft in an accessible way so that as many people as possible can experience it.
Last stated 6 months ago
21 Apr 2026
BJ
Brandon Jacoby — holds since 2026-04-21 — tap for who they are
Same subject: A book is not bad just because its characters have a bad relationship. — tap to centre the map on it
A book is not bad just because its characters have a bad relationship.
Last stated 3 years ago
13 Aug 2023
SD
Seth Dickinson — holds since 2023-08-13 — tap for who they are
same subject or similar wording a cloud: claims about one subject, named for it bar: when it was last stated, on a scale from 2007 to today (stretched back to the oldest claim here) — full is today a face: someone who holds the claim — tap it for who they are