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Being an all-star at the activity is not impact: the measure is whether the team's queue is empty, not how many calls you personally took.

Drawn from what Kelsey Hightower said

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What Kelsey Hightower actually said

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  1. Kelsey Hightower

    Self-taught software engineer

    And it's the first time I learned the difference between activities and impact. activity is you being an all-star answering a bunch of calls, but the ticket queue for the team is still high.

    Where this was said

    Watch from 0:32:22 plays here

    ↗Kubernetes and retiring at the top with Kelsey Hightoweryoutube.com

    video · 2h 52m · spoken · machine transcript

    All 28 korrents from this recordingthis one is 2nd

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