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The Glass Cage: Automation and Us (W. W. Norton, 2014)

Nicholas Carr · c. 2014

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Nicholas Carr did not write this page.

Every claim below was made in this book, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The book prints chapter headings its extracted text does not preserve, so the claims below are in the book's order but not grouped. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. Automation severs ends from means.
  2. Automation complacency takes hold when a computer lulls us into a false sense of security.
  3. Technology is as crucial to the work of knowing as it is to the work of production.
  4. We should welcome the important contributions computer companies can make to society's well-being, but we shouldn't confuse those companies’ interests with our own.
  5. What we should be asking ourselves is, How far from the world do we want to retreat?

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