Why Claude can’t be your PM (yet) | Anthropic CPO Panel (Lenny & Friends Summit, San Francisco, 10 September 2026)

Ami Vora, Mike Krieger · 28m · youtube.com ↗

19 korrents from this recording

Ami Vora, Mike Krieger did not write this page.

Every claim below is a statement made in this recording, quoted word for word and linked to the second it was said, so you can hear it rather than take our word for it. The wording comes from the transcript published alongside the recording; the sentence above each quote is our reading of the claim, not their wording.

0:55 · watch on youtube.com↗ · Ami Vora

Our reading
The job of product has always been to be a bridge between the real problems people have and the technology that can solve them.

Their wordsI think the job of product is always to be a bridge between the real problems that people have in the world and the technology that you can use to solve it. And like that's always been true.
1 min later
1:30 · watch on youtube.com↗ · Ami Vora

Our reading
The technology side keeps changing, but the human side does not change that fast: people have the same problems.

Their wordsthe technology side is changing but the human side like the human side doesn't change that fast. We have the same problems.
3 min later
4:20 · watch on youtube.com↗ · Mike Krieger

Our reading
Faster building has not made the PM role go away; it now demands more operational excellence than before.

Their wordsAnd I think all that's happened now is that because we can move faster, that role is like you have to be operationally excellent in that role in a way that like even beyond what you had to be before. But it definitely has not gone away.
4:32 · watch on youtube.com↗ · Mike Krieger

Our reading
For a team being recruited, the hat of making sure everything gets connected and goes well is increasingly important.

Their wordsif you're recruiting for a team and you need people to wear these hats, this hat is increasingly important.
1 min later
5:15 · watch on youtube.com↗ · Mike Krieger

Our reading
Claude is probably not yet a convener of people and work.

Their wordsI don't think claude is a convenor yet.
3 min later
8:30 · watch on youtube.com↗ · Ami Vora

Our reading
It is now faster to build three versions of something and try them out.

Their wordsThat's in the past. Like now it's actually faster to just build three versions and try them out
1 min later
9:14 · watch on youtube.com↗ · Ami Vora

Our reading
With the technology changing every two months, you have to throw away what you knew about yourself in the job and try something different.

Their wordspart of the technology changing every two months is you have to throw away what you knew about yourself in the job using that technology and just try something different.
1 min later
9:50 · watch on youtube.com↗ · Ami Vora

Our reading
Raising your tolerance for change and being willing to embrace it is very important.

Their wordsI think like raising your ceiling on tolerance for change and being willing to embrace change is super important.
1 min later
10:51 · watch on youtube.com↗ · Ami Vora

Our reading
Mapping out exactly what will happen in uncertain times probably locks you out of trying new things; leaders should frame the chaos so it feels safe to engage with.

Their wordsand that's a way to exert control. And I just I I think that locks you out of trying all the new stuff. And so what we have to do is like frame the chaos so it feels safe and it feels plausible to engage with it.
3 min later
13:31 · watch on youtube.com↗ · Mike Krieger

Our reading
Everything a human can do in a product an agent should be able to do as well, and very few products get this right.

Their wordseverything a human could do an agent should be able to do as well and very few products actually get this right.
13:53 · watch on youtube.com↗ · Mike Krieger

Our reading
The next stage is probably interfaces that the agent itself can reshape.

Their wordsI think the next stage that I've been thinking about a lot is when the interfaces actually become something that is malleable by the agent too.
2 min later
15:53 · watch on youtube.com↗ · Mike Krieger

Our reading
Making a product work for agents is probably largely a matter of building the right primitives into it, almost as an infrastructural layer.

Their wordsI think a lot of it is really building the right primitives into the product that almost like an infrastructural layer
2 min later
17:47 · watch on youtube.com↗ · Ami Vora

Our reading
It is probably still too early in understanding what works for anyone to simply build the right answer; everyone is exploring together.

Their wordsI think we're just so early in like understanding what works. It's not like stuff is stable and we can just build the right answer. It's like we're all trying to explore together.
1 min later
19:09 · watch on youtube.com↗ · Ami Vora

Our reading
Five overlapping products that work in different ways are better than one over-constrained product, designed from a theory, that never got a chance to meet the market.

Their wordsBecause I feel like the fail state is you decide from the beginning like based on a theory of exactly what needs to happen and you like over constrain a product. And I would much rather have like five overlapping products that all work in different ways than like one overly constrained one that we never even gave a chance to actually like meet the market.
4 min later
23:27 · watch on youtube.com↗ · Mike Krieger

Our reading
A project that only shows the models are not ready yet is a win if it leaves behind an eval to retry with later models.

Their wordswe see it as a win in labs if what you did was all if all your project did is show that the models aren't ready for it yet but you're able to now like externalize that as an eval
23:46 · watch on youtube.com↗ · Mike Krieger

Our reading
You need to build early with AI to have any intuition for when the models become capable.

Their wordsI think you need you need to build early so that you can even have that intuition.
2 min later
25:52 · watch on youtube.com↗ · Ami Vora

Our reading
Right now it is easy to transfer cognitive load to users by handing them a set of tools and asking them to choose.

Their wordsright now it's easy to just transfer a bunch of cognitive load to the user and be like here's some tools like why don't you choose?
1 min later
26:23 · watch on youtube.com↗ · Mike Krieger

Our reading
Tab usage in a product follows a very strong power law.

Their wordsthere's a very strong power law in tab usage.
26:50 · watch on youtube.com↗ · Mike Krieger

Our reading
Half of the product job is saying no to another tab or sidebar item, and folding a proven experiment in without killing it too early.

Their wordshalf of the job is saying no to another thing in the sidebar or another tab or another thing and figuring out Can this be rolled in once we've proven it out but not killing it so early.