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A How to Hire a Product Manager Retrospective

Ken Norton · 9 Jun 2025 · bringthedonuts.com

3 korrents from this piece

Ken Norton did not write this page.

Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. the word "listen" doesn't appear anywhere in the essay, and listening is arguably a product manager's most important tool.
  2. But the human stuff that actually matters most in PM'ing is the least likely to be automated by AI.
  3. Advice is prone to hindsight, survivorship, and confirmation biases.