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John Allspaw · 22 Jul 2013

Read the piece on kitchensoap.com ↗

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Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. Computers deciding what is important to alert on is and will always be brittle.
  2. If we have any hope of making progress in monitoring complex systems, we must take this boundary into account.

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