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korrents · piece

Flow in UX

Jakob Nielsen · 21 Oct 2026

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Jakob Nielsen did not write this page.

Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

  1. Our reading

    Undo is the most underrated flow feature in interface design, because an action that can be taken back costs no deliberation, and deliberation is the self-conscious monitoring that flow switches off.

    Their wordsUndo is the most underrated flow feature in the toolkit, because an action that can be taken back costs no deliberation, and deliberation is exactly the self-conscious monitoring that flow switches off.

  2. Our reading

    As AI response latency falls below one second over the next few years, AI will feel like a material to shape rather than an oracle to petition, and genuine flow in AI-assisted work will become common.

    Their wordsMy prediction: as inference latency falls below 1 second over the next few years, AI will stop feeling like an oracle you petition and start feeling like a material you shape, and genuine flow in AI-assisted work will become common.

  3. Our reading

    A job that consists of approving AI output has no flow channel at all, because the challenge has been exported to the machine and only the vigilance remains.

    Their wordsa job that consists of approving AI output has no flow channel at all, because the challenge has been exported to the machine and only the vigilance remains.

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