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Their wordstech barons are ordinary mediocrities, no better and no worse than the monopolists that preceded them, and any differences come down to affordances in technology and regulation, not an especial wicked brilliance.
Their wordsA platform operator can effortlessly change the distribution of surpluses in an instant, while suppliers and customers have to engage in minute, time-consuming and unreliable Platform Kremlinology just to detect these changes, much less understand them.
Their wordsThe problem isn’t the existence of intermediaries — it’s how much power the internet gives to intermediaries.
Their wordsFor an online creator, the platform is a boss who docks every paycheck and tells you that you’re being punished for breaking rules that your boss refuses to explain, lest you figure out how to violate them without him noticing.
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