If your team is happy, are you doing a good job?

Charity Majors · 8 Oct 2026

Charity Majors did not write this page.

Every claim below was made in this piece, quoted word for word and numbered in the order the piece makes them, so you can read it there rather than take our word for it. The sentence above each quote is our reading of the claim, not their wording. Each quote was checked against a stored copy of the page at build time; where the two differ, the quote is the fact.

Our reading
Psychological safety matters because it enables learning, which leads to higher performance, not because it makes people feel safe

Their wordsBut psychological safety isn't important because it makes us feel safe, it's important because it enables learning, which leads to higher performance.
Our reading
Making a team happy is not a manager's job, and a manager who cannot disappoint their reports will never lead effectively

Their wordsMaking your team happy is not the job. Someone who can't handle disappointing their direct reports or making them upset will never be an effective leader.

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The other pieces are the ones whose claims are worded most like this one's. That measures language, not agreement: they may argue the opposite.